Practice policies
Information about sessions, payment, cancellations, confidentiality, and our fee schedule.
Read policies
CURRENT PATIENTS
Tools for your journey.
Everything you need to stay connected to your care — your portal, our policies, and how to reach us between sessions.
PORTAL UPDATE
We're moving to ICANotes+
We're upgrading our patient portal to ICANotes+ for a more secure, user-friendly experience. Current patients will receive an email with instructions to set up your new account. Reach out if you have any questions during the transition — our front office is happy to help.
PATIENT PORTAL
Everything in one secure place.
Your ICANotes+ portal is the fastest, most secure way to interact with us. It's HIPAA-compliant and available 24/7.
- Message your counselor securely
- Complete intake and consent forms
MORE RESOURCES
Helpful information
Office & front desk hours
Office hours
Monday–Thursday: 8:00am – 7:00pm
Friday: 8:00am – 5:00pm
Saturday–Sunday: Closed
Front office
Monday–Thursday: 8:00am – 5:00pm
Friday: 8:00am – 12:00pm
Saturday–Sunday: Closed
After hours, our answering service can take a message and we'll return your call the next business day. For emergencies, call 988 (Suicide & Crisis Lifeline) or 911.
Need to reach us?
For non-clinical questions, call us during front office hours. For anything sensitive, use the portal — it's HIPAA-compliant.
(307) 514-1288
info@hopesbeacon.com